Shipping Policy

Last Updated: August 21, 2026

At EZShop92, we aim to provide reliable and convenient shipping to customers around the world. Please review the following information before placing your order.

1. Worldwide Shipping

We offer shipping to a wide range of countries and destinations worldwide.

Available shipping destinations and shipping costs, if applicable, will be displayed at checkout.

Some products may have shipping restrictions and may not be available for delivery to certain countries or regions.

2. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on the product, availability, supplier, warehouse, and fulfillment location.

Orders may require additional processing time during holidays, promotional periods, or periods of high order volume.

3. Estimated Delivery Times

Delivery times vary depending on the destination, shipping method, product, and fulfillment location.

Any delivery timeframe displayed on our website or at checkout is an estimate and not a guaranteed delivery date.

International deliveries may take longer due to customs clearance, local postal services, carrier delays, weather, holidays, or other circumstances outside our control.

4. Tracking Information

When tracking is available for an order, tracking information may be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after the shipment has been handed to the carrier.

EZShop92 is not responsible for delays or temporary inaccuracies in tracking information provided by shipping carriers.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address before completing your purchase.

If an order is returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping costs may apply for reshipment.

We cannot guarantee that an address can be changed after an order has entered the fulfillment or shipping process.

6. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.

EZShop92 does not control customs authorities and cannot guarantee the amount of duties, taxes, or fees that may be charged.

Customers are responsible for ensuring that the products they order are permitted to be imported into their country.

7. Shipping Delays

While we work with shipping and fulfillment partners to provide reliable delivery, delays may occur.

Possible causes of delays include:

• Customs clearance.

• Shipping carrier delays.

• Weather conditions.

• Public holidays.

• High shipping volumes.

• Incorrect or incomplete addresses.

• International transportation delays.

• Government restrictions or import procedures.

• Other circumstances beyond our reasonable control.

Such delays do not automatically qualify an order for a refund.

8. Lost or Missing Packages

If tracking information indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, the delivery location, and the local carrier.

If the package still cannot be located, contact us so we can review the situation and determine what assistance may be available.

We may request additional information from the customer or shipping carrier before providing a resolution.

9. Damaged Packages or Products

If your package arrives visibly damaged, or if the product inside is damaged, defective, or incorrect, please contact us as soon as possible.

Please provide your order number and clear photographs or video showing the package and/or product.

We will review the situation and, where appropriate, may offer a replacement, refund, or another suitable resolution.

10. Multiple Products in One Order

If an order contains multiple products, items may be shipped separately depending on product availability, fulfillment location, or shipping arrangements.

As a result, you may receive multiple packages for a single order.

You will not necessarily receive all products in the same package or at the same time.

11. Shipping Costs

Shipping costs, if applicable, will be displayed during checkout before the order is completed.

Shipping costs may vary depending on the destination, product, shipping method, package size, and other applicable factors.

Any free-shipping offer is subject to the terms displayed at the time of purchase.

12. Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact us through the contact information available on our website.

EZShop92
Website: www.ezshopop.com